We’d Love You To Join Our Pack

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

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Job duties include, but are not limited to:

In this role, you will assist doctors during exams and outpatient care by providing proper patient restraint, triaging incoming patients, and collecting and analyzing laboratory samples. You will also support treatments and diagnostics, including assisting with radiographs, administering medications as directed including injectable medications, and providing nursing care for medical and hospitalized patients with varying levels of stability.

Strong organization, forward thinking, and teamwork are essential to keeping appointments running efficiently. This position also involves regular client interaction, including answering questions, assisting with appointment scheduling and payments as needed, and helping create a welcoming and professional experience for every client and patient.

This role requires the ability to work in a clinical environment with exposure to unpleasant odors, noise, animal waste, and potentially contagious diseases, as well as the risk of bites or scratches.

Whether you are focused on mastering your current role or growing into the next step of your career, Labahn Veterinary Hospital offers development opportunities through a combination of virtual learning, hands-on training, and ongoing professional growth. This position is ideal for someone who thrives in a fast-paced clinical setting, values high standards of care, and wants to be part of a hospital that blends modern medicine with deep community roots.

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Job duties include, but are not limited to:

Position Summary
We are seeking an experienced and motivated Lead Veterinary Technician to support our medical team, oversee daily technician workflows, and ensure exceptional patient care and client service. This role is ideal for a strong clinical technician who enjoys mentoring others, maintaining high medical standards, and partnering closely with veterinarians and hospital leadership.

Key Responsibilities

Clinical & Patient Care

• Provide high-quality nursing care, including patient assessments, anesthesia monitoring, radiology, laboratory procedures, and treatment administration
• Assist veterinarians with examinations, surgery, and medical procedures
• Ensure accurate medical records and compliance with hospital protocols
• Maintain a safe, clean, and well-organized treatment and surgical environment

Leadership & Team Support

• Serve as a clinical leader and resource for veterinary technicians and assistants
• Train, mentor, and support onboarding of new team members
• Help coordinate daily technician scheduling, case flow, and task delegation
• Promote a positive, collaborative, and respectful team culture
• Support performance coaching and provide feedback in partnership with hospital leadership

Operations & Quality Standards

• Monitor inventory levels and assist with ordering medical supplies
• Ensure adherence to hospital safety, sanitation, and regulatory guidelines
• Support workflow efficiency and continuous improvement initiatives
• Help implement new protocols, equipment, or medical standards

Client Communication

• Provide clear and compassionate communication regarding treatments, estimates, discharge instructions, and follow-up care
• Support client education to enhance compliance and patient outcomes

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We’re looking for:

A courteous and efficient veterinary practice manager to coordinate and manage all office administration procedures. The veterinary practice manager’s responsibilities include ordering, inventory management, coordinating schedules, resolving conflicts among office staff members, training of staff members, and all other aspects which keeps the practice operating efficiently. You should also be able to answer pet owners' questions regarding clinic policies, appointment availabilities, and treatment costs.

To be successful as a veterinary practice manager, you should be patient, detail-oriented, and adept at multitasking. Ultimately, an outstanding veterinary practice manager should be able to communicate effectively with pet owners and veterinary staff members as well as demonstrate exceptional management, organizational, and customer service skills.

Job duties include, but are not limited to:

• Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.
• Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.
• Recruit/Hire/Onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.
• Market your hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events. 
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information.
• Knowledge of spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, tests, etc.) to accurately enter specific information into patient records.
• Requires skill in obtaining information from owners to complete records, in giving instructions for scheduling appointments and therapeutic activities and in relaying the practitioners’ orders concerning animal care and treatment.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Strong client service skills.
• Preparing employee work schedules and managing the office staff.
• Strong leadership, communication, and motivations skills. Has the ability to direct, guide and assist a group of individuals.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to show unbiased judgment when managing people and make fair and just recommendations regarding personnel issues and/or disciplinary action.
• Answering telephone calls in a polite and professional manner.
• Establish inventory control system to assure adequate stocks of supplies are available. Review best prices for all products purchased. Maintain inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points. This includes equipment and dealing with returns.
• Manage and/or implement hospital policies, including DEA/Controlled Substances and OSHA.
• Ensure payroll is completed and submitted accurately and in a timely manner.
• Establish good relationships with vendors to receive the best support that vendor has to offer the hospital.
• Promptly notifying the appropriate veterinary staff of emergency cases.
• Interviewing suitable office staff candidates and providing training to office employees as needed.
• Perform other duties as assigned

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Job duties include, but are not limited to:

We are seeking an organized, compassionate, and proactive Veterinary Office Manager to support the daily operations of our veterinary practice. Under the direction of the Practice Manager, the Office Manager will help lead the front office team, ensure exceptional client service, and contribute to the smooth and efficient functioning of the practice.

This role is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about both team leadership and patient care.

Key Responsibilities:

• Oversee daily operations of the front desk and administrative team
• Support the Practice Manager with staff scheduling, payroll, and performance oversight
• Manage client relations, ensuring a high level of customer service and satisfaction
• Maintain accurate financial records and oversee invoicing, deposits, and petty cash
• Assist with inventory control and ordering of office and medical supplies
• Collaborate with veterinarians and technicians to support patient flow and care
• Train and support team members in customer service, protocols, and software systems
• Handle conflict resolution and promote a positive, team-focused environment
• Ensure compliance with veterinary regulations and safety protocols

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We’re looking for:

• 1st through 4th Year Veterinary Students
• Compassionate, Team Player and Strong Communicator
• Students looking to enhance their education through real world experiences
   

We offer our Veterinary Student Externs:

• Flexible Scheduling
• Paid Externship Hours
• Future Employment Opportunity Preferences
• DVM Mentor Network
• 1:1 Mentorship and Guidance 

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